You must specify an IPv4 address in both the support portal and the port management interface. The Customer Service & Support portal currently does not support IPv6 for FortiManager VM license validation. If a new license has been imported or the FortiManager VM’s IP address has been changed, the FortiManager VM must be rebooted in order for the system to validate the change and operate with a valid license. Enter your support contract number, product description, Fortinet Partner, and IP address in the requisite fields, then select Next.Īs a part of the license validation process FortiManager VM compares its IP address with the IP information in the license file.Enter the registration code from the FortiManager VM License Certificate that was emailed to you, select the end user type, and then click Next.In the toolbar select Asset > Register/Renew.Log in to the Fortinet Customer Service & Support portal using an existing support account or click Create an Account to create a new account.To obtain the FortiManager VM license file you must first register your FortiManager VM with Fortinet Customer Service & Support.
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